Leeds railway station staff 'fail to help' fall woman

[pre65]

A train operator is investigating a claim that its staff at Leeds railway station refused to help a woman who fell on an escalator because they were not "people handling-trained".

http://www.bbc.co.uk/news/uk-england-leeds-29122416

Beggars belief.

[Tony]

The callous attitudes instilled by Elf & Safety beggars belief. Leeds station gets extremely crowded at evening rush hour; what if the lady had fallen off a platform? Any NORMAL person would try to help someone in trouble, but then, who said that company employees are normal people?

[bramleyman]

A railway employee at Southend, Essex got into trouble not so long ago, for helping a lady who fell onto the tracks as a train was reported to be approaching.

Having only ever changed at Leeds once, I can't say too much, but what if the staff were unaware of this incident Until being informed? I know I would help anybody in need in situations like this, despite waiting to go on a first aid refresher course later this month and to get a 3 year certificate, as you never know when you are going to be called upon as I was many years ago, and said to have saved a little girls life in an RTA when a tree came down on their car, and killed her stepdad.