You say the toilets are blocked as if it's a fact, you don't provide a source for that statement, you just say it as if it's true. I've been on 3 Northern services today, the toilets have been fine on each one. If all the toilets are blocked, why is that?
Rural branch lines exist because of commuters, for the record.
On the customer service front, if I've never had bad customer service from Northern, why is that? I don't understand. Please explain to me when you've had bad customer service specifically?
Also, I do not work for the railways, I work for Manchester City Council.
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