Should that have always been the case? When First North Western were the regional TOC for the north west area some vandals broke in to the ticket ofice at Knutsford station on a Friday night. On the Saturday the ticket office remained completly shut (probably because of broken glass.) However, for about a week the ticket office was opened but didn't have a working ticket machine and a blackboard was placed at the ticket window stating something like "Due to vandalism please purchase tickets on the train."
The reason I questioned what's happening at Altrincham is that there doesn't appear to be any maintainance work ongoing at the station and I think it's unlikely that if a member of staff was ill for the day that Northern would have sent two people who were trained in using hand held ticket machines but not the type found in ticket offices.
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