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Have to agree with this, travelled back from Gainsborough on Sunday, the pacer was in a disgraceful condition lights not working, the train was 40 minutes late, no information point on the station had to use my mobile to find out the delay, station was infested with rats running around on the platforms.
I shall be seeking compensation from Northern as the dalay caused me to miss a connecting train at Lincoln and I was over two hours late eventually. More people ought to use the complaint system,it looks bad on their performance data and they can be bought to book by the regulator - we put up with too much.
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Great Central Jack
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