The thing that struck me was how the 'bright young thing' who was the NYMR's PR specialist proudly told us how she knew nothing about the railway, and "could only tell the locos apart by their colour".
To me that's just an indicator of the shallow and vacuous world we now live in.
She probably thinks that if a news reporter asks her a question in a live interview she can just say "I haven't a clue and I don't really care, but if you hang on I'll Google it on my smartphone for you".
/Rant over.