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The train staff are friendly and they're pretty good with times and schedules. If that's how the DFT measures performance & productivity then Northern will do well. Passengers should start a petition to enforce rolling stock change. Even the Southport MP got nowhere complaining. I'm on a train today right now that breaches health & safety due to water all over the floor without signs.
If we want to force change only a petition, media coverage and a PR campaign will make it happen because Northern don't care about the safety or comfort of their passengers. Do we care enough about ourselves to demand this change?
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