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Having spent 8years in a wheelchair, I think every manager on the railways should be made to spend one whole week in one. (Not all at once!!!) Changes would be introduced overnight!
They will find that it is just little things that are the most annoying.
As far as I was concerned the retro fitting of cobbled forecourts made them almost impossible to negotiate, e.g. Wigan Wallgate Station; you can only get across them by going backwards!
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