[steam for ever]

These people are not always the problem.
Look at first.
Their trains are pretty bad and they use class 170's for everything.
Even the expresses are a three coach train which are often heavily overcrowded on the trip to scotland from manchester.
You simply cannot use what is basically a commuter train for long haul expresses.
They are far to under eqiuped.
Sadly Virgin are one of the good ones.