Quote:
Originally Posted by locojoe
.............On a visit to Switzerland last year I was given a FULL refund, in cash, at the station by station staff without requesting one, because my train was 10 minites late in arriving.
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Where did you read that Alan?
I would be interested to know what the circumstances were.
Swiss trains are generally very punctual but problems do occur and I have been on ones that have arrived more than 10 minutes late with no mention of a refund.
Late running trains in Switzerland are generally less of a problem than in the U.K. because connecting services are often held or extra trains are run to compensate.