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They have tried to improve but in my opinion i think they have failed miserbly.
Privatisation was thought to be the way forward but Its just got to complicated to work with too many companies and a fare structure that no one can work out. Plus railtrack constantly working on the network trying to upgrade causing more problems.
Not enough new rolling stock being made to replace old units is another factor.
It will take another 10 years before it improves due to goverment running it on a shoe string. Too much money being used on the channel tunnel infastructure which hardly benefits anyone here up north as I personelly hardly ever travel south of Birmingham and the goverement arnt interested in joining that route up to the northern lines such as the WCML & ECML.
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