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-   -   Student project - Accessibility on Trains (https://www.railwayforum.net/showthread.php?t=7505)

kurtk 29th April 2010 00:10

Student project - Accessibility on Trains
 
Dear community,

I'm a student working on the topic "Accessibility on Trains" with the
focus on the platform-train entry situation. I would like to compare
different international solutions for this:

* Which utilities are there?
* Where could I get some information about them?
* How do the passengers like them?

Could someone of you help me with some examples from different
countries?

Thank you very much in advance,

Kurt

martin adamson 1st May 2010 11:15

Hi Kurt,

I've just finished a dissertation on the impact of the VHF timetable on the West Coast Main Line. When I looked at passenger responses toservice quality I used the data from passenger focus surveys.

http://www.passengerfocus.org.uk/new....asp?dsid=2117

http://www.passengerfocus.org.uk/new....asp?dsid=3568

I think there might be sections in these latst reports that show passenger satisfaction rates for train and station facilities for each operator if this helps.


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