Move to stop ticket office cuts (BBC News)
 

A rail union begins a campaign to stop a train operator reducing ticket office opening times.

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From FCC:

"We run a Penalty Fares Scheme on First Capital Connect routes. You must buy a valid train ticket (or Permit to Travel) for the whole journey you are making before you get on a train at any rail station served by First Capital Connect. If you do not have a valid ticket or Permit to Travel, you may have to pay a Penalty Fare of £20 or twice the full single fare to the next stop, whichever is the greater, plus the full single fare to complete your journey. Penalty Fares do not apply from Crews Hill and Bayford stations."

So you think it is fair to cut the facilities offered to pax for purchasing tickets, say a machine does not work, or there is a queof people because someone at the front is having difficulty using the machine? These passengers should then have little choice to get onboard the train and get a penalty fare?