[John H-T]

Originally Posted by diligentdave

I'd like to say here, that seeing some of the quotes made by Steam for ever, this gentleman certainly does have a very sharp axe to grind.
Maybe he just doesnt like going to work everyday, so always travels with a very large chip on his shoulder, and unfortunately Northern get the brunt.

I'd like to say here, that I DO work for Northern.

Whilst I can understand the frustrations of travel via trains ( something I've been doing for donkeys years ) there are lots of areas where Mr Steam just does not work out.

Carrying passengers safely is a priority for Northern.

You will not find any train on the network that is unsafe.

I've read some of the tales users have put on this website about "doors flapping open", and can only say rubbish!!

It physically cannot happen. There are safety measures in place to prevent this happening.

All rail companies operate what is known as a "fail safe" policy, this meaning that if something fails it will cause the train to stop/cut off power supplies and basically not work.

With over 250 trains on the Northern network at any one time it is very difficult to repair everything that goes wrong/gets broken/is vandalised, and at times you will see temporary repairs, but they will be SAFE repairs, because if they are not, the TRAIN WILL NOT BE ALLOWED TO GO!

Northern also has very high standards of cleanliness. If a train is dirty, it would only be down to the passengers using it. There can be limited times when it is possible to get staff to clean a train, especially when it is not due back to a major station/depot for upto 7 days at a time.

Enough said, moan about that if you please, I dont care.

Welcome to the Forum Dave and thanks for putting Northern's side of the story. I don't live in the area so can't comment but it does seem to be a topic which gets several members rather worked up!

Hope you keep posting your views. Lively, polite debate is always welcome!

Best wishes,

John H-T.