Quote:
Originally Posted by Manchester Kurt
Think you have totally forgotten the reason for these free days.
It was to say thanks to REGULAR travellers who had been so inconvienienced over the summer, not to over crowd the trams with people who rarely travel on Metrolink.
Those people who had been inconvienced have no one but themselves to blame I'm afraid if they were not aware of the free travel that was repeated reported on Key 103, Smooth and Centuary along with in the MEN on several occassions, on BBC North West Tonight and on Granada Reports.
So the occassional user may not have seen any of the high level of adverts, the free travel was not aimed at saying thanks to them.
Those who travel on the trams regularly would have seen the numerous signs on platforms and trams for the fortnight leading up the the free travel.
I'm sorry, but if people pay no attention to the local media and walk around with their eyes shut it's their own fault when they do not realise something is happening locally.
The MEN for example carried four seperate articles on the free travel......
http://www.manchestereveningnews.co...._of_free_trams
http://www.manchestereveningnews.co....freetravel_day
http://www.manchestereveningnews.co....ams_freeforall
http://www.manchestereveningnews.co....ram_travellers |
You're missing the point.
Joe Bloggs arrives in Manchester from London on a business meeting. He needs to get from Piccadilly Station tram station to Manchester Victoria, for example.
He's not seen any adverts, he hasn't even been aware of the situation. He is presented by 3 out of service ticket machines.
How is that his fault?
I'm sorry but you can't blaim regular people for coming onto the platform, trying to buy a ticket and not understanding why. Most of the people I spoke too ARE regular travellers as well as out of town commuters and chaos was evident among both demographics.
People don't watch Granada reports, or adverts, or read adverts, or local news, beleive it or not, and to some it isn't applicable. I don't watch or read any of those things and with good reason, I've neither the time or the inclination. Call me uncultured if you like but local news bores me stiff.
You need to let people know ON THE STATION at the time of travel that they don't need to buy a ticket, regardless of any other factor or the reason for the free travel. Simply putting the message "FREE TRAVEL TODAY" instead of "OUT OF SERVICE" would have helped.
Also, as a regular tram traveler I don't recall seeing one noticeable advert for free tram travel. I saw a few tiny stickers, that's it. As a resident of Manchester I would not call the advertising high level, I was only aware as I make it a point to follow railway news, no other reason.